SHOP POLICIES
Here you will find the Amarantha: Witchcrafts store policies on orders, shipping, and returns. If you have any further questions or concerns after reading through, feel free to fill out the contact form. I will get back to you as soon as possible. Thank you for your interest!
Due to COVID-19 disruptions, packages may take longer to arrive at their destination. I can ensure customers that sanitary practices are respected and obliged during the creation and packaging process.
I hope everyone is staying safe and healthy!
1:ORDERS
Every order is packaged with dried lavender to help protect the sacred energy of your craft. The benefits of lavender are extensive! When you open your package and smell the lavender, it will help to facilitate the healing and wellness intentions in your home. Inside your package you will also find a step by step guide to cleansing your new craft. A prayer/mantra is included in this guide for you to speak aloud. Welcoming this healing energy into your home can be a beautiful meditation experience to conduct the change you desire.
My mission is to assist you in your direction of energy and intention. Your craft is now a symbol of all that which you wish to heal, evolve, and bring into your everyday life. I hope to empower and uplift your spirits, so that you may continue in a positive path to wellbeing. If you wish to discuss the guided meditation and cleansing process further, you may fill out the contact form.
2:SHIPPING
The time I need to prepare an order for shipping varies. Pre-made crafts are an estimated 2-5 days. Shipping for custom orders will vary depending on size and scale of project. For more details on your order, please fill out the contact form.
Estimated shipping times:
Canada: 2-7 business days
United States: 5-10 business days
Europe: 4-12 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
4:RETURNS
I accept returns and cancellations:
Contact me within: 3 days of delivery
Ship items back within: 6 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order. Fill out contact form here.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for
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Custom or personalized orders
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.